Although restarting your set-top box can fix your problem right now, if you find you have to do it often, you'll want to troubleshoot your home network for a long-term fix.
For this step, make sure to leave your set-top box and all of your home network equipment unplugged as a group for 30 seconds before plugging each device back in one by one. Turn off or unplug your set-top box. Turn your set-top box back on and try Netflix again. While your TV is unplugged, press and hold the power button on the TV for 5 seconds to discharge it. If you can't access the power button or your TV doesn't have one, leave the TV unplugged for at least 3 minutes.
Turn off or unplug your smart TV. Turn your smart TV back on and try Netflix again. If your streaming media player does not have a power button, unplug it from power for at least two minutes. Although restarting your streaming media player can fix your problem right now, if you find you have to do it often, you'll want to troubleshoot your home network for a long-term fix. Turn off or unplug your streaming media player.
Turn your streaming media player back on and try Netflix again. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information.
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Blu-ray player. Make sure your network allows streaming. Check your connection speed. To check your connection speed through the Netflix app, follow the steps below. If you're using a mobile device or computer, visit Fast. Restart your Blu-ray player. Turn your Blu-ray player completely off. Wait 10 seconds. Sign out of Netflix. Once done, go back to Netflix, log back into your account, and try playing another title.
Netflix rolls out timely updates on their application to ensure that it is optimized and errors are being patched. After updating Netflix, go back to the app and play another title to check if it is solved. If updating Netflix did not help address the video playback issue, we suggest that you reinstall the app from your device. Some of its installation files may have gotten corrupted when the servers went down or while in use, and the update can no longer fix it. After removing the Netflix app from your device, go back to your profile and play another title.
If you continue to experience video playback issues on Netflix, we suggest that you let the experts take over. Contact their customer support and report the exact problem you encounter on the platform. Make sure to provide all details like your account information, the device you use, and the movie or TV show that you are trying to play. This wraps up our guide in fixing Netflix if it keeps buffering. If this guide helped you, please share it.
Your email address will not be published. John Sixto. Are you trying to figure out why Netflix keeps buffering? Check Netflix Servers. Leave a Reply Cancel reply Your email address will not be published. For example: Try to connect to a different Wi-Fi network in range of your device.
Try to connect at someone else's house. When you try to sign in. Improve your Wi-Fi signal. If you're connecting over Wi-Fi and the above steps didn't help, follow these suggestions: Move your router to improve signal strength. Restart your iPhone, iPad, or iPod touch. Once your device powers on, try Netflix again. Reset the Netflix app. Reinstall the Netflix app. You might need to enter your Apple ID and password. If you forgot your Apple ID or password, go to the Apple support site for help.
Change or turn off restrictions on your iOS device. Select General. Select Restrictions. If Screen Time settings were set up for a child's device, you'll be prompted to enter your Screen Time passcode before changing these settings. Try a different network. If possible, connect your iPhone, iPad, or iPod touch to a different network. To choose a different wireless network: Press the Home button on your device.
Select Wi-Fi. Select a different network and connect to it. Once you are connected, try Netflix again. All other mobile phones and tablets. Turn the device back on with the Fire TV remote. Restore your default connection settings. If you need help changing the connection settings, contact the device manufacturer. While browsing the app. Select My Fire TV. Select Restart. Restart your Apple TV. Plug both devices back in. Turn both devices back on. Select Delete again to confirm.
When you try to select a profile. Force close the Netflix app. Swipe right or left so Netflix is in focus. Swipe up to force quit the Netflix app. Go to Settings. Select System. Wait for the Apple TV to finish restarting, then try Netflix again. Reset the settings on your Chromecast. Hold the button on the Chromecast for 25 seconds, or until the indicator light begins flashing. Resetting your Chromecast will erase any settings previously saved on the device.
Follow Google's steps to reconfigure your Chromecast. Restart your Roku. Unplug your Roku from power for at least 10 seconds. Plug your Roku back in. Turn your Roku on by pressing any button on the Roku remote. Wait 1 full minute. Deactivate and reactivate the Netflix app. Roku 1 Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix Settings. Select Deactivate this player from my Netflix account.
Select Yes. The device is now deactivated. Sign in to your account and try Netflix again. Select Remove channel. Select Remove channel again to confirm. From the home screen, select Streaming Channels.
Select Netflix. Select Add Channel. Select Go to channel. All other set-top boxes and streaming media players. Samsung Smart TV. Unplug your TV. Unplug your TV from power for at least two minutes. So, if you are streaming on a smart TV, desktop computer, or a laptop, try connecting your device directly to your router with an Ethernet cable for faster internet speed. Regardless of the type of your internet connection, you can always change the resolution settings of the videos you are watching on Netflix.
In mobile devices, keeping the Netflix application up-to-date is very easy as it is often done automatically. For updating your smart TV you need to visit your TV settings. Note that the routine updating of your device will not just boost the performance of this site, it will also benefit your other applications. So, if we use the Netflix application along with other apps running in background, you may get buffering issue.
Also, it is a good idea to clear the apps cache every month to get better speed and worry-free streaming. Why does Netflix keep buffering? There is no one that could address this question better than the site itself. Fortunately, this platform has a Help Center that is very comprehensive and self-explanatory. All you have to do is to input the error message or error code, and then it will give you a series of possible solutions you can try.
In case your problem is the slow loading of videos, Netflix also has a set of suggestions for that.
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